Privacy Policy

We are committed to respecting your privacy and recognizing your need for appropriate protection and management of personally identifiable information you share with us. (The phrases "personally identifiable information" or "personal information" mean any information by which you may be identified, such as, but not limited to, your first and last name, home, billing or other physical address or email address, telephone number or other contact information, as well as any information about any purchases made through the web site, shipping address, gender, occupation, interests and credit card information).

The purpose of this privacy policy is to inform you what personally identifiable information or personal information we may collect from you when you visit our web site, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information. This policy applies only to users accessing our web site from the United States.

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COLLECTING INFORMATION ABOUT YOU

In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

Information about your computer hardware and software may be automatically collected by Cat Camp. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Cat Camp website.

There may be times (such as when you purchase or order a product, subscribe to a service, or participate in contests, sweepstakes or promotions, etc.) during which we will ask you to provide certain information about yourself, such as described above. Such personal information may be stored by us. We also maintain a record of your online product purchases. We may also combine such information with information that is publicly available, collected through data collection devices, and information that we receive from our partners, affiliates and other third parties.

Cat Camp may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Cat Camp may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Cat Camp, and they are required to maintain the confidentiality of your information.

Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site.

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USING INFORMATION ABOUT YOU

We may use the information we collect from you for the following purposes:

• To facilitate your purchases and provide the products you request;

• To confirm and track purchases;

• To respond to your inquiries and requests;

• To compare and review your personal information for errors, omissions and accuracy;

• To prevent and detect fraud or abuse;

• To improve the web site, content, services, product offerings, marketing and promotional efforts and overall customer experience;

• To understand customer demographics, preferences, interests and behavior; and

• To contact you (via email, poster mail or telephone) regarding content or products that we believe may be of interest to you.

In certain circumstances, we may share your personal information with the following trusted partners:

• Service Providers. We use trusted third-party service providers to perform certain services on our behalf, including shipping, processing, data storage, management, webhosting, web analytics, fulfillment, assembly, marketing, mailing and emailing. These service providers only receive personal information if such information is needed to perform their function(s), and they are not authorized to use any personal information for any other purpose(s) other than the purpose(s) set forth by Cat Camp LLC. 

• Special Events. If you choose to participate in a special event (e.g., promotion, contest or sweepstakes), we may share your personal information with those organizations participating in the event. Unless we tell you otherwise, these third parties will not use your information for any purpose other than to manage the event. We may authorize trusted partners to send you information about products and/or content that may be of interest to you.

• Partners. We may share and/or cross-reference information, including personal information about you that will enable our partners to contact you regarding content and/or products that may be of interest to you.

• Business Transfer. Your personal information may be disclosed as part of any merger, sale of company, assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, in which personal information would be transferred as one of the business assets of the company.

Compliance with Law and Fraud Protection. We may, and you authorize us to, use and disclose any information, including personal information, as follows: (i) to the extent we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request; (ii) in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by law; (iii) to other companies and organizations for credit card fraud protection and risk reduction; (iv) to enforce any agreement we have with you; (v) protect and defend the rights or property of Cat Camp; and, (vi) act under exigent circumstances to protect the personal safety of users of Cat Camp, or the public.

 

EDITING, UPDATING, CORRECTING AND DELETING INFORMATION ABOUT YOU

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or from our trusted partners please let us know by sending us an email at cat@catcampnyc.com. Please be sure to include your email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us please contact us the same way.

Please note that sometimes these requests may take up to 6-8 weeks to be effective, particularly if we are removing your name from postal mailings. In addition, when you choose to enter a sweepstakes or other promotion, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications.

Please remember, if you delete certain information you may not be able to continue to purchase products or access other portions of our web site without entering additional information.

 

PROTECTING CHILDREN

Cat Camp does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

 

COOKIES

In some instances, we may collect data through "cookies," web logs, web beacons (also known as pixel gifs or action tags) and other monitoring technologies to enhance your experience on the web site. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use these monitoring technologies to remind us of who you are, tailor our products and services to suit your personal interests, estimate our audience size, assist our online merchants to track visits to and sales at their stores and to process your orders, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns.

We may authorize third parties to use cookies, web beacons and other monitoring technologies to compile information about the web site or interaction with advertisements that appear on the web site.

You can generally set your browser to not accept the foregoing or to notify you when you are sent these monitoring technologies, giving you the chance to decide whether or not to accept it.

 

SECURITY

We are committed to the protection of the personally identifiable information you share with us. We use sophisticated encryption and authentication tools to protect the security of your personal information. While we strive to safeguard your personal information once we receive it, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee or warrant the security of any information you transmit to or from our web site, and you do so at your own risk. Once we receive your transmission, we will do our best to protect its security on our systems.

We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to sign off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.

 

LINKS TO THIRD PARTY SITES

Our web site may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.

 

POLICY CHANGES

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web site. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent.

You should check the date of the Privacy Policy each time you visit the web site for any updates or changes. Your use of the web site constitutes your consent to the Privacy Policy, including any changes or updates.

 

YOUR FEEDBACK

To help us improve our privacy policy and practice, please give us your feedback. You may email us at cat@catcampnyc.com

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